2.11.0 Release Rollout: Client Self Enrollment and Online Booking Tool (CNCT) Updates

We’ve updated our Client Self-Enrollment and Online Booking Tool (CNCT) to include an optional workflow that allows clients to see if they have an existing Link2Feed profile when self-registering. This release note will also cover other enhancements in the rollout including a simplified password reset, improved household UI and added provisions and notes in CNCT.

In case you missed our webinar about all the improvements in this rollout, check out this recording and slides.

Alternatively, Network Admins can reach out to us by submitting a ticket if you’d like to request further assistance or report an issue following this release.

 What’s Changed:

  • An optional workflow that helps identify users who may already have a profile in Link2Feed, including an improved landing page and new fields settings

  • A simplified password reset process where users will no longer have to verify their contact information

  • Improved UI on the household members’ page

  • A new feature to “Enable Provisions and Notes on Appointments”

Enhancements & Resolved Issues:

The following enhancements and issues have been addressed in this release:

1.CNCT Workflow

When signing up as a new client, a page asking for Link2Feed Client ID will appear. If the client has an existing Link2Feed profile, they can input their ID which will be linked to their CNCT profile. Those who don’t have a Link2Feed ID can skip this step and simply create a new profile.


Resolved Issue: In the Administration settings (accessible from the CNCT Dashboard), Network Admins will now have the option to use the new Link2Feed ID workflow or continue with their current version. They will also be able to turn on a setting that requires new CNCT clients to have a Link2Feed ID.

 For more information, check out the following user manual page: https://link2feed.atlassian.net/wiki/spaces/CNCT/pages/1418625728

2. CNCT Password Reset

The reset password process can now be initiated by clicking on the “Forgot Password” link where users input either an email or phone number. When optional enhancements are enabled, the client’s user account will no longer need to be validated. If the provided email address or phone number is active, password reset instructions will be sent via test message (SMS) or email.


Resolved Issue: Users will now be able to reset their password without having to verify their contact information.

 For more information, check out the following user manual page: https://link2feed.atlassian.net/wiki/spaces/CNCT/pages/1427440048

3. CNCT Household UI

When a user creates a new profile or updates their profile information, there will be a “Review” page that shows all household members (including the primary client) in one section and the primary client’s details below.


Resolved Issue: Users will no longer be asked how many household members are in the household, eliminating the accidental duplication of the primary household member. Household members will now be added in a section between the primary client’s details and address.

For more information, check out the following user manual page: https://link2feed.atlassian.net/wiki/spaces/CNCT/pages/1418625728

4. CNCT Provisions & Notes

A new feature to “Enable Provisions and Notes on Appointments” has been added in the CNCT Administrations settings. If this option is turned on, Foods/Items attached to the program and a Notes box will appear on the CNCT Visit page.

Resolved Issue: Network Admins will now have the option to add food/items and appointment notes to the CNCT Visit page.

 For more information, check out the following user manual pages: https://link2feed.atlassian.net/wiki/spaces/CNCT/pages/1427407034

 

These updates will be pushed to the test server on Monday, March 28th and released on the live site on Monday, April 11th.