Programs

Network Administrators can edit existing programs, but not create new ones. All new programs, whether at the network or agency level, still need to be created by our support team.

Network Program

A network program is a program created at the network level to later be assigned to agencies. These are the same programs listed on the organization grid used to assign programs to agencies. These are programs created at the network level, common enough to be used and assigned to other agencies.

• Make sure you’re logged in under the network organization

• Go to Administration, then Network Programs

• To edit a program, click on the orange edit icon.

• To assign a program, click on the organization grid icon.

Agency Program

An agency program is a program created at the network level that was customized at the agency level or a program initially created at the agency level.

• Make sure you’re logged in under the agency who’s programs you want to review

• Go to Administration, then Agency Programs

• To edit a program, click on the orange edit icon.

• To assign a program to users at the agency, click on the group icon

Tags

• Orange Tag/Exception at this Agency: this program is using a copy that was originally created at the network level, but have made modifications (maybe tracking extra provisions or their own specific hours of operation).

• Blue Tag/Managed at the Network: this program is using the version that was originally created at the network level

• No Tag: this program was created specifically only at this agency.