Having data is critical during emergency response to understand and express how clients are impacted during emergency conditions. Below are suggestions of how to leverage Link2Feed for emergency response.
Shortening the Intake Process
Temporarily Disabling Fields
Temporarily disabling fields that are not related to emergency response can help process clients more quickly. Some examples include:
Contact technical support and indicate which fields should be disabled. When fields are re-enabled after emergency response, clients missing temporarily disabled fields will be in forced profile review.
Modified Visit Recording
Removing details on visit records (ex. quantity of food provided, provisions) can make visit recording more efficient. Some other ways to streamline visit recording include:
Learn how to set up the feature on this User Manual page.
The feature is also integrated with Google Maps, making it easy to optimize a route and open in Google Maps on any mobile device. Learn more here.
Extending Forced Profile Review
You can extend your standard forced profile review period by going to Administration-> Organization and clicking the edit pencil beside your network name.
Then click on “Profile” at the top, then “Intake Organization Profile” and select the “Edit Organization” button on the right.
At the top of the page you will see “Force Profile Review After” and a text box below with the number of days. You can change that number to any number of days you wish. Make sure you press “Save” when complete.
CNCT (Client Self-Enrollment Portal)
In response to growing need to enroll new clients while maintaining social distance protocols, Link2Feed is piloting a client self-enrollment portal. This new tool will enable food bank clients to create an online account with their household profile information that syncs with the Link2Feed Client Intake software.
Forward Distribution: One visit today and one exactly one calendar month from today
Ex. Today is Feb 10- One visit Feb 10, one visit March 10
Backward Distribution: One visit today and one exactly one calendar month before today
Ex. Today is Feb 10- One visit Feb 10, one visit January 10
Modified Signature Types
Signature requirements can be removed entirely and options for “Verbal Signature” and “Pre-Typed Siganture” can be enabled.
(US Only) CACFP/SFSP
For more information on how Link2Feed is managing COVID waivers for CACFP/SFSP please see this page.
If you are interested in learning more about any of the above features or have questions about how Link2Feed can help you with emergency support, reach out to your account manager or technical support at any time.